Heathrow Airports Terminal 5 Luxury Project. 2013-2014


Existing retail space at Heathrow’s Terminal 5 is being reworked to create a Luxury area.

Here we manage the completion of all the shell and core space which is being modified through design up to handover to the concessionaire’s fit-out supplier.

We also manage changes that the concessionaires require to accommodate their various offers within the retail shell and core.

Twenty units are being reconfigured with a works value of £7.5 million.


Scope of work and services:

•   Project Management

•   Construction Management

•   Retail Delivery Management

•   Programme Management

"Heathrow Commercial have worked with Hackpen Hill over the last three years on the Terminal 2 Programme, Heathrow, T5 Luxury Heathrow, T1 Decommissioning Heathrow and a number of smaller projects within our business as usual work streams for both retail and property.

On Terminal 2, Heathrow, their team of over twenty people managed the process from engagement with the concessionaires to final handover and commissioning. Their team worked seamlessly with Heathrow to deliver
the product we wanted, safely, to schedule and to the quality standards we had set.

From retail units to business lounges, back of house office and stores
and hotels, they can project manage the successful delivery of all
these facilities." Hackpenhill-London-Heathrow_T2

Martin Rayner
Head of Commercial Delivery and Approvals
Heathrow Airport

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