Heathrow Commercial, Retail and Property, Health and Safety Management. 2013-Ongoing.


Having been appointed to this role in 2013 we provide a full-time Health and Safety Manager to work with Heathrow across all the works they carry out within their retail and property portfolio for the entire Heathrow campus.

Making clear the requirements at the pre-start meeting with the concessionaire suppliers, we then monitor them at all stages of their project lifecycle.

Our HSE Manager inducts all new starters, which can involve up to one-hundred and twenty operatives and managers per week.

As the works progress on site, regular inspections of the works are carried out to ensure compliance with the standards required. Whilst the HSE Manager carries these out he also makes sure that the other Heathrow managers are carrying out audits on the projects they are responsible for.


Scope of work and services:

•   Project Management

•   Construction Management

•   Retail Delivery Management

•   Programme Management

"Heathrow Commercial have worked with Hackpen Hill over the last three years on the Terminal 2 Programme, Heathrow, T5 Luxury Heathrow, T1 Decommissioning Heathrow and a number of smaller projects within our business as usual work streams for both retail and property.

On Terminal 2, Heathrow, their team of over twenty people managed the process from engagement with the concessionaires to final handover and commissioning. Their team worked seamlessly with Heathrow to deliver
the product we wanted, safely, to schedule and to the quality standards we had set.

From retail units to business lounges, back of house office and stores
and hotels, they can project manage the successful delivery of all
these facilities." Hackpenhill-London-Heathrow_T2

Martin Rayner
Head of Commercial Delivery and Approvals
Heathrow Airport

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